warranty & returns

 

 

Purchases from RESQTHREADS are subject to our Terms of Use and Privacy Policy. As used in this Limited Warranty and Return Policy, RESQTHREADS is referred to as "RESQTHREADS", “us”, “our” or “we”. Those who purchase from the Website or otherwise from RESQTHREADS are referred to in this Limited Warranty and Return Policy as “customer” or “user” or “you.”

 

WHAT IS RESQTHREADS'S WARRANTY & RETURN POLICY ON PRODUCTS?

 

RESQTHREADS warrants, solely for the benefit of you, that upon your receipt of a product, it shall be free in material respects from defects in materials and workmanship. If you receive a defective product, email us at info@resqthreads.com with a description of the defect and we will either replace the product or give you a refund.

 

RESQTHREADS also has a 100% satisfaction guarantee. If you aren't 100% satisfied with your purchase, first email us at info@resqthreads.com.  You can return the item(s) to us within 30  days of delivery for a full refund of the purchase price, minus the cost of shipping.

 

HOW DO I RETURN A PRODUCT? 

 

Every RESQTHREADS purchase comes with a 30-day money back guarantee. If you're not 100% satisfied with your purchase, first email us at info@resqthreads.com. You can return the item(s) to us within 30 days of delivery for a full refund, minus the cost of shipping. Please keep in mind that to be elligible for the money back guarantee you must return the products in good condition ( i.e., unworn, unused, original tags).

All products should be returned to RESQTHREADS LLC, 122 West 27th St, 10th Floor, New York, NY 10001. Upon receipt, we will then issue you a store credit equal to the full price of your purchase (excluding shipping). Please note that shipping is non-refundable, and you are responsible for the shipping costs to send the shirt back to us.

 

HOW CAN I CHECK ON THE STATUS OF MY REFUND?

 

You can access information about your return by emailing us at info@resqthreads.com 

 

 

DISCLAIMER

 

 

 

THE PROVISIONS ABOVE ARE RESQTHREADS’S SOLE OBLIGATION REGARDING PRODUCTS AND EXCLUDE ALL OTHER REMEDIES OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WHETHER OR NOT PURPOSES OR SPECIFICATIONS ARE DESCRIBED HEREIN OR OTHERWISE KNOWN TO RESQTHREADS. RESQTHREADS FURTHER DISCLAIMS ANY RESPONSIBILITY WHATSOEVER TO CUSTOMER OR TO ANY OTHER PERSON FOR INJURY TO PERSON OR DAMAGE TO OR LOSS OF PROPERTY OR VALUE CAUSED BY ANY PRODUCT THAT HAS BEEN SUBJECTED TO MISUSE, NEGLIGENCE, OR ACCIDENT; OR MISAPPLIED; OR MODIFIED OR REPAIRED BY UNAUTHORIZED PERSONS; OR IMPROPERLY INSTALLED. UNDER NO CIRCUMSTANCES SHALL RESQTHREADS, ITS OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, LOSSES OR EXPENSES ARISING FROM, OR IN CONNECTION WITH THE USE OF, OR INABILITY TO USE, ANY PRODUCT.